01Who we are
The website is run by Sharp Metrics Agency, VAT number 02430560686("Sharp Metrics", "we", "us"). You can contact us at info@sharpmetricsagency.com.
02Purpose of the website
The website presents Sharp Metrics' services — web development, data-driven marketing campaigns, artificial intelligence solutions and proprietary software products — and lets you send us contact or quote requests. No online purchases can be made on the website.
03Acceptable use
You agree to use the website lawfully and fairly. In particular, you may not:
- send unlawful or offensive content, spam or unsolicited commercial messages through the form;
- attempt to gain unauthorised access to our systems, bypass their security measures or disrupt their operation;
- systematically extract the website's content with automated tools, except for normal search-engine indexing;
- use the website for purposes that are unlawful or infringe the rights of others.
04Intellectual property
Texts, graphics, animations, code, logos and trademarks on the website (including "Sharp Metrics", "SharpBot" and "SEOSharp") belong to Sharp Metrics or their respective owners and are protected by copyright and industrial property law. Reproducing, modifying or distributing them, even in part, without our written consent is prohibited. Sharing links to the website's pages is allowed.
05Nature of the content
The information published is for illustrative purposes only and is neither a contractual offer nor professional advice. We strive to keep it accurate and up to date, but cannot guarantee it is complete at all times.
The animations, metrics and demo interfaces shown on the website (such as scores, ranking positions or simulated conversations) are examples and do not represent guaranteed results: the outcome of each project depends on the client's specific context.
06Quote requests and services
Sending a request through the contact form creates no obligation for you or for us. The financial and operational terms of each service (activities, timing, fees, warranties and liability) are set out in a specific quote or contract, which prevails over these terms as regards the provision of that service.
07Limitation of liability
The website is provided "as is". We do our best to keep it available and secure, but cannot guarantee it will always be accessible, error-free or free from interruptions due to maintenance, faults or external causes.
To the extent permitted by law, Sharp Metrics is not liable for damages arising from the use of, or the inability to use, the website or from reliance on the information it contains. This does not limit liability that cannot be excluded by law, such as liability for wilful misconduct or gross negligence (Art. 1229 of the Italian Civil Code) or under consumer protection rules.
08Third-party links
The website may contain links to external sites run by third parties, over which we have no control. We are not responsible for their content or privacy practices: please read their own terms and notices.
09Privacy and cookies
How we process personal data collected through the website is described in the Privacy Policy, which forms an integral part of these terms.
10Changes to these terms
We may change these terms at any time, for example to reflect changes in the law or in the website. Changes take effect when published on this page; we recommend checking it periodically.
11Governing law and jurisdiction
These terms are governed by Italian law. For disputes with users acting as consumers, the courts of the consumer's place of residence or domicile have jurisdiction, as provided by the Italian Consumer Code (Legislative Decree 206/2005) and applicable EU rules. In all other cases, the courts of the place where Sharp Metrics has its registered office have exclusive jurisdiction.
Consumers resident in the European Union may also use the alternative dispute resolution (ADR) bodies provided for by applicable law.
12Contact
For any question about these terms, write to us at info@sharpmetricsagency.com.